1. Scope & Acceptance

By accessing our website or engaging with our advisory services, you agree to be legally bound by the Terms outlined below. These apply to all interactions, including consultations, strategy sessions, downloads, digital content, and any resources provided by Marlonneys Group.

We may revise these Terms periodically. Updated versions will always be made publicly available, and continued use of our services will signify acceptance of any such changes.

2. Our Services

Marlonneys Group offers strategic consulting for business growth, transformation, and international expansion. Our portfolio includes:

• Comprehensive business diagnostics and growth audits
• Market readiness assessment and go-to-market planning
• Leadership advisory and performance frameworks
• Internal workflow optimization and system restructuring
• High-level strategy sessions and curated executive briefings
• Access to whitepapers, strategic tools, and exclusive content
• Ongoing support and project-based consultation packages

All services are tailored to the needs of each client and delivered in accordance with EU regulations and Romanian commercial law.

3. Client Engagement Terms

Client responsibilities and expectations include the following:

• Formal engagements begin only upon written confirmation from Marlonneys Group, typically after discovery calls or consultation requests.
• Accurate company data, billing details, and contact information must be provided to avoid service delays or misalignment.
• In rare cases of consultant unavailability or technical issues, we reserve the right to reschedule sessions. Clients will be notified promptly and offered alternatives.
• Projects may involve structured timelines, deliverables, or feedback cycles that require mutual cooperation for timely completion.

4. Cancellations, Rescheduling & Refunds

Our policies reflect fairness and accountability on both sides:

• Services can be cancelled within 14 calendar days after confirmation—only if no sessions have occurred and no restricted material has been delivered.
• Cancellations outside this period are typically non-refundable, though exceptions (force majeure, administrative error) may be considered.
• If a cancellation is initiated by us, clients may choose between full reimbursement or complimentary rescheduling within a mutually acceptable timeframe.

5. Limitations of Liability

• We provide strategic insight—not guaranteed outcomes.
• Results such as increased revenue, investment acquisition, or market entry success are influenced by external variables and remain beyond our direct control.
• We are not responsible for service interruptions caused by client-side connectivity, hardware/software issues, or third-party platforms.
• Under no circumstance shall Marlonneys Group be liable for incidental, indirect, or consequential damages related to the use or inability to use our services.

6. Ethical Conduct & Use Standards

By engaging with us, clients agree to:

• Communicate truthfully regarding business needs, challenges, and goals
• Use all resources and documents strictly for internal business purposes
• Respect consultants and other participants in all forms of interaction
• Avoid harassment, intimidation, or disruptive behaviour in meetings or written communication

Violations may result in temporary suspension or permanent denial of services without refund.

7. Data Protection & Confidentiality

We take client confidentiality seriously. All data shared with us—whether strategic, operational, or personal—is:

• Handled in strict accordance with the GDPR
• Stored securely using encrypted systems and protected infrastructure
• Used only for the purposes of delivering services, managing relationships, and complying with legal requirements
• Never sold, traded, or distributed to third parties without prior consent

For full details, please consult our Privacy Policy.

8. Jurisdiction & Applicable Law

These Terms are governed by the laws of Romania and interpreted in line with EU standards. In the event of any dispute, clients are encouraged to contact us directly to seek resolution before pursuing legal action.

Where legal proceedings are necessary, jurisdiction falls under the competent courts of Bucharest, Romania.

9. Legal Contact

For legal queries, contract matters, or clarification regarding these Terms, please contact: